Frequently Asked Questions
Everything you need to know about shopping with Boden.
What is your return policy?
We offer a generous 90-day return policy for most items. If you are not completely satisfied, you can return your items in their original condition for a full refund. Please note that sale items must be returned within 14 days.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking link. You can also track your package by logging into your account and visiting the 'Order History' section.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.
How can I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own body or a favorite garment to ensure the perfect fit.
Are your clothes ethically sourced?
Sustainability and ethics are at the heart of Boden. We are committed to fair wages, safe working conditions, and reducing our environmental impact through the use of responsibly sourced fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer 'Buy Now, Pay Later' options through Klarna in select regions.